Frequently Asked Questions

1. What services does North and South Ecom offer?

We’re a full-service e-commerce consulting agency specializing in Amazon listing services, Shopify website design, Amazon PPC management, and Walmart marketplace setup. We also offer custom branding and logo design, product photography, and graphic design for e-commerce that meet platform guidelines. Whether you're launching a new brand or scaling your listings, we help you grow strategically.

2. What’s included in your Amazon listing service?

Our Amazon product listing optimization package includes everything you need to launch or upgrade your product listings:

  • In-depth SEO keyword research and strategy

  • Optimized copywriting (titles, bullet points, and descriptions)

  • 6 professionally designed product graphics tailored to Amazon standards

  • A+ Content / Enhanced Brand Content (EBC)

  • Listing upload, backend optimization, and formatting

If you have a registered brand, we also design and build your Amazon Brand Store—a customized storefront that showcases your product line, strengthens your brand identity, and improves customer experience.

3. Do you offer graphic design for Amazon or Shopify listings?

Yes! Our e-commerce graphic design services include custom product images, lifestyle mockups, infographics, and promotional banners tailored to Amazon, Walmart, and Shopify requirements. Visual storytelling is key—we make sure your brand stands out.

4. Can you design our brand and logo?

Absolutely. We offer complete branding and logo design packages to help you create a cohesive brand identity. This includes logo files, typography, color palette, brand guidelines, and optional product packaging design. Everything is optimized for digital and print use.

5. Can you help with international Amazon listings?

Yes, we handle international e-commerce expansion. We’ll list your products on Amazon UK, Germany, Canada, and more while optimizing for each marketplace with localized content and keywords.

6. What’s included in your monthly Amazon account maintenance?

Our Amazon monthly management service includes:

  • Listing performance audits

  • Ongoing SEO keyword optimization

  • Troubleshooting & case management

  • Amazon PPC campaign management

  • Promotions & strategy planning

  • Transparent reporting and communication
    Note: Ad spend is billed directly by Amazon and not included in our management fee.

7. Do you build Shopify stores with e-commerce integration?

Yes! Our Shopify store setup service includes theme customization, app integration, product upload, SEO-friendly descriptions, and custom graphics. We build clean, mobile-friendly storefronts that convert.

8. Is SEO included for my Shopify or Amazon store?

Certainly, our e-commerce SEO services are applied across all platforms. We make sure your product pages and storefront are optimized for discoverability and conversions—using the right keywords, structure, and formatting.

9. What is an Amazon brand store, and do I need one?

An Amazon brand store is your digital storefront on Amazon. We custom-design and build it to reflect your brand, showcase your products, and improve conversion rates. It’s a must-have for serious sellers looking to scale.

10. How long does it take to launch a project?

Amazon listings: 1-2 weeks
Shopify websites or brand stores: 2–4 weeks
Graphic design & branding: varies based on scope (typically 5–10 days)
We provide a clear timeline and transparent communication throughout every step.

11. How do I get started with North and South Ecom?

Reach out via our website or email. We’ll walk you through the onboarding steps, including gathering assets, selecting a service package, and scheduling deliverables. Whether branding, Amazon optimization, or a Shopify store, we’ve covered you.